Terms and Conditions

pLEASE READ AND FOLLOW THE BELOW TERMS AND CONDITIONS FOR THE USE OF MEETING SPACE.

1. Payment

For bookings made through our website on the space rental pages (meeting rooms or event space), credit cards will be the only form of payment accepted. However, we do accept e-transfers and cheques as a method of payment through email at space@thedockvictoria.com.

Possible extra fees:

Damage fee: If there are damages to the space, a damage fee may be incurred to cover the costs of necessary repairs. This fee is dependent on the severity of the damages.

After-hour fee: $35

Event staffing through the duration of event: $25/hour

Lost keycard: $25

Cleaning fee (will be charged if a more than regular cleaning service is required): $35

2. Cancellation Policy

If you cancel your booking less than 72 hours before the start time of your booking, you will be charged 100% of the booking fee.

Events booked in multiple rooms or for multiple days are required to cancel a week prior to booking start times.

Cancellations must be made by email to manager@thedockvictoria.com

3. Usage - for meeting rooms and events

Room usage starts on the time and date of the booking secured through our booking platform or through the terms and conditions set out for your booking via email.

If you need to set up the space before a meeting or event, we will do our best to offer you the space 1 hour or 1⁄2 hour before for set up (depending on your needs) at no additional cost. If we know your set up specs in advance, theDock staff will take care of the set up for you or can support you with set up when you arrive.

4. Insurance

theDock’s insurance does not include loss, damage or corruption of your belongings, including your digital files or other work produced while at theDock. theDock provides access to a password protected wifi network, but does not host or backup your electronic files. We don’t have a server and only provide access to the internet, much the same way as your local coffee shop.

5. After Hour Events

For after hour events the renting party needs to present an Insurance Policy, naming both the renting Party and theDock as Additional Insured Parties. Please, provide a Certificate of Insurance at least 48 hours before your event. For events where alcohol is being served, the renting party must present a Liquor License.

6. Printing

Our networked printer can be accessed on a fee for service basis if needed during your meeting or event. Please arrange for print usage ahead of time if after-hours or weekend event / meeting. Printing totals will be conveniently added to your invoice. Black and white printing per page $0.10 Colour printing per page $0.25